AI receptionist for beauty salons
Stop losing bookings while your salon is busy serving clients.
LumiDesk helps Hong Kong beauty salons set up a 7-day AI-assisted enquiry and booking flow for Instagram / WhatsApp-first customers.
Starter version keeps final booking confirmation human-controlled. No risky auto-confirmation.
Sample customer chat
Hi, how much is lash extension? Any slot this Saturday?
Classic Lash Set is HK$580 / around 90 mins. Please leave your preferred time and WhatsApp. Our team will confirm the exact slot shortly.
Can I reschedule if needed?
Yes, please contact us at least 24 hours before the appointment where possible.
Interactive AI reception demo
Try it live: turn a customer enquiry into a pending booking
No real WhatsApp connection needed. This browser-only demo shows how LumiDesk classifies enquiries, drafts safe replies, and keeps the owner in control.
Demo mode: no input is stored, no WhatsApp is sent, and no real customer data is shown.
Sample customer message
WhatsApp-style flow
Customer
Can I book gel manicure on Saturday afternoon? How much is it?LumiDesk draft
Sure, I can note a Saturday afternoon gel manicure request. Please leave your name, preferred time, and WhatsApp; the owner will confirm the actual slot.AI decision
booking_request
Need name, exact time, WhatsApp, and soak-off requirement.
Create a pending booking for owner confirmation.
Sample customer message
WhatsApp-style flow
Customer
How much is Classic Lash and how long does it take?LumiDesk draft
Classic Lash Set is HK$580 and takes around 90 minutes. If you want to book, please leave your preferred date/time and WhatsApp.AI decision
faq_pricing
Can answer from approved service data; booking details are not required yet.
Draft an approved FAQ reply; create a pending booking only if the customer wants to book.
Sample customer message
WhatsApp-style flow
Customer
I cannot come tomorrow night. Can I move it to Sunday?LumiDesk draft
Noted. Please share your original appointment time and preferred new time. The owner will confirm whether it can be arranged.AI decision
reschedule_request
Owner needs to check the original booking and actual availability.
Rescheduling touches an existing booking; owner confirmation required.
Sample customer message
WhatsApp-style flow
Customer
My skin is red and sensitive lately. Can I still do a facial?LumiDesk draft
Thanks for telling us. This should be reviewed by the owner or a qualified professional before we advise. I have handed it to a human.AI decision
sensitive_handoff
Sensitive/health-related content should not be auto-advised by AI.
Human follow-up required; AI does not provide medical or treatment judgement.
Owner control
Pending owner confirmation
LumiDesk creates a pending item only. It does not promise availability or send a final confirmation automatically.
Safe reply preview
Confirmed by the owner. We will hold this appointment time and let you know if anything changes.
That slot may not be available. The owner will suggest alternative times; please keep your WhatsApp contact available.
This enquiry has been handed to the owner. LumiDesk will not auto-handle sensitive or uncertain cases.
Demo Beauty Studio
Service menu demo
Classic Lash Set
Approx. 90 mins
HK$580
Japanese Gel Manicure
Approx. 75 mins
HK$420
Hydrating Facial
Approx. 60 mins
HK$680
Brow Shape & Tint
Approx. 45 mins
HK$360
What it handles
- ✓ Reply to common enquiries even while staff are serving clients
- ✓ Capture service, date/time, WhatsApp, and client notes before manual confirmation
- ✓ Keep final appointment control with the salon owner
- ✓ Launch a clean booking page without forcing the owner to learn a complex platform
Starter deliverables
- ✓ Mini booking landing page
- ✓ Approved FAQ assistant copy
- ✓ Booking request form
- ✓ Lead capture template
- ✓ Owner notification flow
- ✓ WhatsApp / IG quick replies
Controlled FAQ assistant
Approved answers only
How do I book?
Choose a service, leave your preferred date/time, and our team will confirm by WhatsApp.
Can I book same-day?
Same-day booking depends on availability. The assistant collects your request first, then staff confirm manually.
Do you take deposits?
For selected treatments, a small deposit may be required after staff confirm the slot.
Can I reschedule?
Please contact us at least 24 hours before your appointment where possible.
Where is the salon?
This demo studio is near Tsim Sha Tsui MTR. Real client pages will show the salon address and Google Maps link.
Pilot
HK$1,500–2,800
For first 3 beauty salons in exchange for feedback / testimonial.
Starter
HK$2,800–4,800
7-day setup for landing page, FAQ, booking capture, notification, and quick replies.
Support
HK$800+/mo
FAQ updates, monthly lead report, and small copy / workflow changes.
Pilot call to action
First 3 pilot salons: setup from HK$1,500
We set up the first version in 7 days. Your salon keeps final control of every booking confirmation. The assistant simply answers approved FAQs, captures booking requests, and helps you reply faster.
WhatsApp handoff demo